About Us
Read a message from the CEO - Wayne Rowe

It can be said that “small opportunities are often the beginning of great enterprises” and this is an appropriate characterization of Quality of Life Health Services, Inc.  What began as one small window of opportunity has grown into the company you see today.  A company made up of a group of dedicated, volunteer Board members and highly trained, qualified staff…lighting the way to better health care.

Millions of Americans remain unable to gain access to health care because they lack health insurance.  In 2001, the number of uninsured rose to 41.2 million – up 1.4 million from the prior year.   

The impact is not confined to the poor and unemployed, but also affects many working families.  Forty-five percent of surveyed employers responded that in 2002 they increased health insurance costs and deductibles for their employees.  Many expect to do the same in 2003.

Rising health care costs and federal and state deficits have placed both public and private programs at risk.  Numerous states with deficits have begun cutting back state administered, publicly supported programs.   

Besides these deterrents to health care access, additional barriers of language, race and ethnicity create situations whereby individuals are less likely to use primary care and preventive services,  less likely to follow medication regimen and more likely to use the emergency room.

Quality of Life Health Services, Inc. has and will continue to be a light in the community, breaking down access barriers as we travel into an ever-expanding service area.  At Quality of Life – we go where the needs are!

In addition to access barriers, America also faces increases in the number of citizens living with a serious, chronic condition such as diabetes, hypertension, arthritis, heart disease and depression.  An estimated forty-five percent of Americans live with a chronic medical condition.  Often times the current health delivery system fails to utilize an integrated approach in the management of chronic illness.

Quality of Life is lighting the way to better health by treating chronic illness with a comprehensive treatment plan that addresses all facets of the disease process and employs patient self-management.  Based on the success in the treatment of diabetes, our medical providers are convinced that this is just one chronic disease in which enhancing the patient’s role in treatment has generated positive results.  Our plans are to further replicate this type of chronic disease management in the coming year.

Infant mortality rates, although declining over the past several years, continue to exhibit disparity between whites and minorities.  The greatest disparity exists for African-Americans, who have infant death rates twice that recorded for white infants.  One contributing factor to infant mortality is low-birth weight, which is increasing.  Low-birth weight rates among African-Americans are double the rate for whites.

Quality of Life Health Services, Inc. is lighting the way by working with state and local communities in meeting the critical challenges in maternal and child health.  Our Maternity Care Program has established a seamless system that incorporates the social, educational and health needs of the patient.

Oral health is a problematic area of concern in the nation and is considered the most chronic childhood condition.  Our youngest and poorest children living below poverty and between the ages of two and five have almost five times as much tooth decay as children from higher income families.  Among this same group, 80% of tooth decay goes untreated.  Quality of Life is lighting the way to better health by expanding dental capacity effective August 1^st when two (2) additional dentists will join our staff. 

Serious shortages in the health care workforce exist and the pool of nurses and pharmacists is shrinking faster than the pool of workers training for or staying in these jobs.  Quality of Life is lighting the way to better health by establishing an educational plan for our employees, and by channeling even younger students into clinical rotations through a cooperative effort with local high schools.

While the cost of prescription drugs becomes prohibitive, Quality of Life lights the way with a prescription assistance program that offers necessary medications at a minimal fee.

Quality of Life lights the way to better health by ensuring that quality control is at the foundation of all our programs.  This comes about in the monitoring processes available through JCAHO, CLIA and the Bureau of Primary Health Care.  Everything that this organization does would be meaningless without a commitment to quality care.

Our Board, our staff and our community partners make all we accomplish possible and our mission is far from complete.  Each day as you work in the confines of our mission, stay ever mindful of our role in being a light to this community.  Always remember William Penn’s words that “lighting another man’s candle by your own doesn’t cause your candle to lose it brilliancy by what the other gains.”