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Partnership
between the Joint Commission and the Bureau of Primary Health Care (BPHC)
In October, 1996,
the federal BPHC of the Health Resources and Services Administration
(HRSA) began an initiative to promote accreditation of BPHC-supported
health centers and reduce duplication with its own monitoring.
Under the BPHC Accreditation Initiative, and the Joint Commission’s
current contract BPHC's statutory requirements described in their
Program Expectations (formerly called the Primary Care Effectiveness
Review or PCER) and the Joint Commission ambulatory care survey are
combined into one unified process. A major benefit for health
centers is that for the duration of the contract with the Joint
Commission, BPHC pays ambulatory care-related on-site and annual
accreditation fees for health centers both seeking initial and
re-accreditation. In addition, BPHC also covers fees when a lab
accreditation survey occurs in conjunction with the ambulatory care
survey. The behavioral health annual and on-site fees, and as of
September 2008 all on-site and annual laboratory fees.
Also the program is
designed to:
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Increase health
centers' competitiveness in the marketplace; and
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Provide a
structure for health centers to integrate ongoing quality
improvement into their daily operations
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Increase patient
safety and enhance health care quality
The unified survey
process encompasses both the BPHC statutory requirements and all
applicable Joint Commission standards in the Comprehensive
Accreditation Manual for Ambulatory Care (CAMAC). Once BPHC has
approved a health center's Letter of Interest to participate in the
Accreditation Initiative for the first time (centers being
resurveyed are automatically approved), The Joint Commission works
with the health center's staff to finalize an application for
accreditation, confirm a survey date, identify and provide other
assistance that may be helpful. Although the length of the survey
depends on an organization's scope of services, number of and
distance between sites, and number of patient visits, the most
common length is two to three days. A clinician and administrator
surveyor from The Joint Commission usually participate in each
survey. (see the sample survey agendas for BPHC-supported health
centers within the On-site Survey Process section). If the center is
also eligible for a laboratory accreditation survey (for centers
performing moderate or high complexity laboratory tests as
determined by the Clinical Laboratory Improvement Amendments of
1988), a laboratory surveyor also joins the team, although not
necessarily for the same number of days.
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