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Year In Review

Quality of Life Health Services Inc. celebrated its 33rd year of operation in 2010.
The private, non-profit corporation first organized its board in 1977 through the efforts of Dr. Roberta O. Watts and a group of volunteers from the community. Gadsden Neighborhood Health Center (now known as the Roberta O. Watts Medical Center) opened the next year. Since that time, the organization has expanded to include a network of 17 primary care centers located in nine counties of a twelve-county service area in northeastern Alabama. This has been accomplished by working in partnerships with other health care organizations and faith-based groups and by applying for and receiving federal funds to establish health centers in medically underserved areas.
The Quality of Life network offers a comprehensive set of services which includes: outpatient primary care, dental services, optometry, pharmacy, behavioral health and lab services. The organization also provides enabling and social services such as interpretation, outreach and prescription assistance. Quality of Life offers this comprehensive set of services in an effort to make the approach to health care holistic and seamless. The existing health care network of centers is connected by a robust computer network that manages patient care and contains an electronic health record and electronic dental record package.


Quality of Life Health Services, Inc. is funded to serve special population groups. Since 1993, the organization has served residents of public housing. Migrant and Seasonal farmworkers and school-aged children are also served. The organization also serves as the primary contractor for Medicaid’s Maternity Care program, which coordinates the prenatal care and delivery services for women located in District III in northeastern Alabama.
 

The leadership of QOLHS has remained consistent over the years, with
Wayne Rowe serving as the chief executive officer of QOLHS for 29 years. The board of directors, consisting of eleven members, has also provided strong, consistent leadership over the years. Quality of Life is accredited by the Joint Commission on Accreditation of Healthcare Organizations, a process which shows a commitment to quality. The organization has enjoyed that status since it was first accredited in 1998. During the past year, Quality of Life also continued its commitment to quality community health-care education in 2010 by hosting their annual Breast Cancer Awareness Forum, which featured former Miss Alabama, Shannon Camper-Gryska. Quality of Life also hosted the seventh annual Andy Chaffin Renal Disease and Diabetes Summit and the Pastor’s Appreciation Luncheon. Quality of Life also hosted the fifth annual H.O.P.E. Celebration with the East Gadsden Boys and Girls Club, participated in the 17th Annual Youth Christmas Party with the Greater Gadsden Housing Authority and the city of Gadsden Parks and Recreation and hosted the Get Fit For A Cause 5k, 10k and fun run benefitting the Boys and Girls Club of Northeast Alabama.
 

Hours of operation: All sites open 8 a.m. to 5 p.m. Mondays through Fridays. The QOL Complex site is open until 8 p.m. Mondays.